Refund policy

We take great endeavor to ensure that every transaction at our website is seamless, care in delivering our products and adhere to the highest quality standards. Our policy of exchange or return only applies if you have received a wrong or damaged product. We will extend our full support on re-fulfilling the order, exchange or refund.

To be eligible for a exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and image of product on arrival.

In this case, please inspect your order upon reception (within 24hrs) and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start the process, you can reach us fastest on WhatsApp at +91 8287695024 email us at contact@indiantijori.com with your complete order details, bill number and image of your product received.

In case of exchange or return we will have a reverse pickup scheduled. Your pickup will be completed in 2-3 business days and then the product will be shipped and delivered to us. This entire process of picking up and receiving it back to us takes about 7-10 business days.

We will notify you once we’ve received and inspected your purchase, and let you know if the refund or exchange was approved or not. If approved, in the case of return, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always reach us for any related queries on our WhatsApp +91 8287695024 between 10am to 6pm (IST), DM us on Instagram or email us at contact@indiantijori.com and we will get back to you as soon as possible.